Hello, I have been having issues when creating new pages or updating older pages.
Noticeably issues occur when make changes inside a row and when I preview or update the changes on the visible end the entire row will vanish or the CSS will break with text and images being out of whack in sizing as if it is ignoring font settings, margins and scaling. I also notice this issue when trying to assign row id's for page submenu's that this can make entire rows invisible.
It is quite hard to predict a single repeatable cause as things vanish whether it is an update to an image, update to margins around a column, updates to text changes and so on. I'm not sure on the best solution forward, I've considered re-installing the theme as starting point but would like any suggestions to help.
Adding some extra detail:
I've noticed it is common when I add a background image to a row. This always makes the entire row vanish in preview and if I update the page.
The scale option under transform in the row settings keeps defaulting to 2X, even after resetting and clicking save changes.
same problem over here... i have more then one site with your superbe theme.
But only on one i have this issue! I click to edit a row an after saving it – the scale factor is setting automatic to 0x. im not able to set it back to 1x (only in classic code mode).
Are you using the latest version of Salient. Also can you confirm this is not due to plugin conflicts ?.
Try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Hello, I have been having issues when creating new pages or updating older pages.
Noticeably issues occur when make changes inside a row and when I preview or update the changes on the visible end the entire row will vanish or the CSS will break with text and images being out of whack in sizing as if it is ignoring font settings, margins and scaling. I also notice this issue when trying to assign row id's for page submenu's that this can make entire rows invisible.
It is quite hard to predict a single repeatable cause as things vanish whether it is an update to an image, update to margins around a column, updates to text changes and so on. I'm not sure on the best solution forward, I've considered re-installing the theme as starting point but would like any suggestions to help.
Adding some extra detail:
Hey Kwantaiwei ,
Do you have any Browser Addons as that could cause this issue ?.
Thanks.
ThemeNectar Support Team
Hi Tahir,
This issue doesn't just happen for me but also others who are using separate browsers/pcs.
Hey Again,
Could you create a short video of the issue so we can try to recreate it on our end. Also Escalating this to the developer for further response.
Thanks.
ThemeNectar Support Team
same problem over here... i have more then one site with your superbe theme.
But only on one i have this issue! I click to edit a row an after saving it – the scale factor is setting automatic to 0x. im not able to set it back to 1x (only in classic code mode).
what could the problem for this?
Attached files: Bildschirmfoto 2024-08-27 um 10.27.42.png
@aformat,
Are you using the latest version of Salient. Also can you confirm this is not due to plugin conflicts ?.
Try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Thanks.
ThemeNectar Support Team
@tahir,
Thank you for your answer. I found the plugin who made this conflict. It was a page view counter ...