"Salient Menu Item Options cannot be loaded" (#3707478) / ThemeNectar

Public Ticket #3707478

Salient Menu Item Options cannot be loaded

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zealous_silk582 started the conversation
August 19, 2024 at 8:25am
Hi
I would like to use Salient Menu Item Options to edit my menu, however, when I click it to open, it takes a long time in loading icon and cannot be loaded.
Could you please let me know how to solve this problem?
Thank you
Attached files: 截圖 2024-08-19 下午4.23.30.png
2,967
Andrew replied
August 19, 2024 at 9:07am
Hi there,
Thank you for reaching out to us.

Please check for plugin conflicts by deactivating the third-party plugins then reactivate it back one by one to see the one that causes issues.
Try this and let us know how it goes.

Kind regards,
8,858
Tahir replied
August 19, 2024 at 9:19am
Hey Again,
Please also check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

Thanks.

ThemeNectar Support Team