Comments 1OOJAH started the conversationAugust 22, 2024 at 4:17amThe Backend editor button is showing when in classic mode. But when clicked, the editor is not showing up at all. Frontend Editor works fine though.Thanks!Attached files: Screenshot 2024-08-22 at 12.12.00 PM.png Screenshot 2024-08-22 at 12.12.06 PM.png 8,837Tahir repliedAugust 22, 2024 at 5:20amHey OOJAH ,Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url. Thanks. ThemeNectar Support Team 1,875Judith repliedAugust 22, 2024 at 5:25amHi there, Thanks for writing to us. Scroll down and check after enabling the screen options as shown here : Refer to this video : https://monosnap.com/file/GKuEgVXQ7AGcdTnnG0EZkciJFONEkmI really hope this proves helpful for you. If you have any more questions or run into any problems, please feel free to reach out. Best regards, Sign in to reply ...
The Backend editor button is showing when in classic mode. But when clicked, the editor is not showing up at all. Frontend Editor works fine though.
Thanks!
Attached files: Screenshot 2024-08-22 at 12.12.00 PM.png
Screenshot 2024-08-22 at 12.12.06 PM.png
Hey OOJAH ,
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Thanks.
ThemeNectar Support Team
Hi there,
Thanks for writing to us.
Scroll down and check after enabling the screen options as shown here :
Refer to this video : https://monosnap.com/file/GKuEgVXQ7AGcdTnnG0EZkciJFONEkm
I really hope this proves helpful for you. If you have any more questions or run into any problems, please feel free to reach out.
Best regards,