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  Public Ticket #371369
PHP Fatal error: Call to undefined function get_header()
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  • David started the conversation
    February 12, 2015 at 5:58am

    Hi,

    Since yesterday my Apache/PHP error log is showing:

    PHP Fatal error: Call to undefined function get_header() in /nas/wp/www/cluster-10214/new360north/wp-content/themes/salient/index.php on line 1

    and also:

    Directory index forbidden by Options directive: /nas/wp/www/sites/new360north/wp-includes/css/

    and some people are getting 403 forbidden errors. Do you think that perhaps my theme files are corrupt? Should I reinstall salient? Not sure how I should deal with this issue.

    Thanks,

    Sarah


  •  8,848
    Tahir replied
    February 12, 2015 at 5:28pm

    Hey Sarah!

    Make sure your file permissions are set correctly. Please see : http://codex.wordpress.org/Changing_File_Permissions .

    Thanks

    ThemeNectar Support Team 

  • David replied
    February 13, 2015 at 1:11am

    Hi Tahir,

    The solution was much more straightforward than I had previously thought, as their IP address was blacklisted by our server. It is resolved now but thanks for your help.

    -Sarah