I've started building a website with the Salient theme but the WP Bakery Page Builder does not respond really. There is no way I could use frontend editor and it seems to me that the backend editor is quite limited for some reason (e.g. I cannot edit text).
I'm sending you a screenshot of what happens whenever I click on either "edit with WP Bakery Page Builder" or "Frontend".
To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials
(dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us?
Hello.
I've started building a website with the Salient theme but the WP Bakery Page Builder does not respond really. There is no way I could use frontend editor and it seems to me that the backend editor is quite limited for some reason (e.g. I cannot edit text).
I'm sending you a screenshot of what happens whenever I click on either "edit with WP Bakery Page Builder" or "Frontend".
Thank you for your reply.
Kind Regards
Jana
Attached files: Edit Stránka with WPBakery Page Builder - Google Chrome 31.08.2024 16_17_02.png
Hello Jana,
Thanks for writing to us.
To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials
(dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us?
If you prefer, you can safely share the access through a one-time secret note or using an access plugin such as Controlled Admin Access.
Before you provide this information, we strongly recommend taking a backup of your site.
If you have any concerns or questions about this process, please don't hesitate to let me know.
Best regards,