Hi there,

Thanks for writing to us.

In troubleshooting the issue you've encountered, conflicts between plugins can sometimes lead to unexpected behavior. To identify the root cause, we recommend temporarily deactivating all your plugins except Salient plugins and checking if the issue persists.

Additionally, switching to another theme, such as Twenty-Twenty-One, can help determine whether the problem is related to the Salient theme itself. If the issue persists with a different theme, it's likely not caused by the Salient theme.

If you only encounter problems when the Salient theme is active, kindly provide us with access to a staging site that mirrors your live site settings. This will enable us to debug the issue in an environment identical to your live site. 

For your convenience, we've included a link to a video tutorial on creating a staging site: Link to the Video..

We appreciate your cooperation and look forward to resolving your issue as soon as possible.

Best regards,

Hey Again,

Try turning off the "Enable Fancy Select Styling" Feature in the Salient Theme Options Panel -> Form Styling Section. View screenshot: https://prnt.sc/J3ugW9dFH7YP

Thanks.