Okay
  Public Ticket #3746118
Hide Footer on page
Closed

Comments

  • SamType40 started the conversation

    Hi,

    Is it possible to hide the footer on this page?
    But keep it showing on every other page.

    https://typef3.sg-host.com/contact/

    Thanks

  •  1,882
    Judith replied

    Hi there,

    Thanks for writing to us.

    You can hide the footer by selecting No Footer as shown here : https://monosnap.com/file/G3OlSprMk2ZnP9xmVsa0y3gvY5cv4Q

    I really hope this proves helpful for you. If you have any more questions or run into any problems, please feel free to reach out.

    Best regards,

  • SamType40 replied

    Thanks for the quick reply.

    That worked! Thank you.

    However on mobile there's a white strip under the row, which is set to be a full height row. I can't see why

  •  1,882
    Judith replied

    Hi there,

    Thanks for writing back.

    Please share a screenshot of the white strip you are referring to.

    I look forward to your response.

  • SamType40 replied

    see attached

    Attached files:  IMG_3167.png

  •  1,882
    Judith replied

    Hi there,

    Thanks for writing back.

    To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials 

    (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us? 

    If you prefer, you can safely share the access through an access plugin such as Controlled Admin Access.

    Before you provide this information, we strongly recommend taking a backup of your site.

    If you have any concerns or questions about this process, please don't hesitate to let me know.

    Best regards,

  • SamType40 replied

    Thanks Judith,

    I've installed the controlled access plugin.
    What email should I use?

  •  1,882
    Judith replied

    Hi there,

    Thanks for writing back.

    You can use any email as these are just temporary logins.

    Thank you.

  • SamType40 replied

    ======================================== 

    Username: [email protected]

    Password: judithenvato

    Admin Login Page: https://typef3.sg-host.com/wp-login.php

    ========================================

  •  1,882
    Judith replied

    Hi there,

    Thanks for writing back.

    I have enabled the "Full Height" option from the Page Header Settings.

    Please confirm whether this is resolved for you.

    I look forward to your response.

  • SamType40 replied

    Thanks Judith,

    Sorry I don't have a page header on this page https://typef3.sg-host.com/contact/

    It might have something to do with the footer being hidden?

  •  1,882
    Judith replied

    Hi Sam,

    Thanks for writing back.

    I see you have a header :https://monosnap.com/file/a99BXXRvHYSER5T7lvaERryBMyoiFY

    Please confirm whether you still have any issues.

    I look forward to your response.

  • SamType40 replied

    Hi Judith,

    Yes but that's a full height row rather than a 'header". The header settings is empty I believe.
    The white bar is still showing on mobile once you scroll.

    It looks good on desktop though.

    Thanks for your help. 

  •  8,856
    Tahir replied

    Hey Again,

    Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross in the Custom CSS Box as any syntax error would cause all CSS under that line of code to not show up on the Frontend):

    @media only screen and (max-width: 999px) {
        .page-template-template-no-footer-php.using-mobile-browser .wpb_row.vc_row-o-full-height.top-level {
            min-height: calc(100vh - 1px);
        }
    }
    

    Thanks


    ThemeNectar Support Team 

  • SamType40 replied

    That worked! Thanks for your help