Hi there,

Thanks for writing to us.

You can hide the footer by selecting No Footer as shown here : https://monosnap.com/file/G3OlSprMk2ZnP9xmVsa0y3gvY5cv4Q

I really hope this proves helpful for you. If you have any more questions or run into any problems, please feel free to reach out.

Best regards,

Hi there,

Thanks for writing back.

Please share a screenshot of the white strip you are referring to.

I look forward to your response.

Hi there,

Thanks for writing back.

To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials 

(dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us? 

If you prefer, you can safely share the access through an access plugin such as Controlled Admin Access.

Before you provide this information, we strongly recommend taking a backup of your site.

If you have any concerns or questions about this process, please don't hesitate to let me know.

Best regards,

Hi there,

Thanks for writing back.

You can use any email as these are just temporary logins.

Thank you.

Hi there,

Thanks for writing back.

I have enabled the "Full Height" option from the Page Header Settings.

Please confirm whether this is resolved for you.

I look forward to your response.