I don't know what's the problem but when i edit the page on tablet mode, i see the cganes in WP bakery but when i load the website on my ipad i don't see any changes i've made...
besides this, what i see on mobile and tablet mode in WPbakery is very different from what i see on my devices, i don't understand
could you try and disable all third-party plugins and see if the issue is resolved? You can can then reactivate the plugins one by one and see the one the causes the issue.
it doesn't change anything when i open this page on my ipad, even when i enter random values (400 for vertical transformation here). I have just tried to modify an inner column on another page, didn't work neither.
If i do the same on my mobile it works... I don't understand.
You seem to have adjusted translate values on all 3 levels which is complicating the adjustment, try reducing the unnecessary values and only adjust whats needed:
Let me know if this helps! Happy to assist further if needed.
Ok, i have reset everything to the simpliest value but i still have this empty square and huge distance between my two sections on tablet mode. How could i correct this please Tahir?
Hi again, sorry for the numerous questions...
When i edit my page in tablet horizontal, here is what i see on WP bakey (Captureimagetab.JPG)
but the display on my ipad is the following (Tab Horizontal.png)
Same problem on vertical tablet.
shown on WP bakery ( Captureimagetab2.JPG)
and display on ipad: Tab Vertical.png
Is there something i've done wrong? because as it is it's vey hard to set it up the way i want for tablet...
Thanks a lot for your help!
Attached files: Captureimagetab.JPG
Tab Horizontal.png
Captureimagetab2.JPG
Tab Vertical.png
Hi again,
Thank you for getting back to us.
To clarify, have you adjusted the column width for the landscape and portrait modes as shown in our guide https://themenectar.com/docs/salient/page-builder-columns/#width
You can set the width for each column on landscape to 1/2(6 columns) and each column on portrait to 1(12 columns).
Try this and let us know how it goes.
Thanks,
I don't know what's the problem but when i edit the page on tablet mode, i see the cganes in WP bakery but when i load the website on my ipad i don't see any changes i've made...
besides this, what i see on mobile and tablet mode in WPbakery is very different from what i see on my devices, i don't understand
Hi again,
Thank you for getting back to us.
could you try and disable all third-party plugins and see if the issue is resolved? You can can then reactivate the plugins one by one and see the one the causes the issue.
Try this and let us know how it goes.
Kind regards,
I'll try this right away!
I'm sorry andrew, could you tell me where to disable thos third-party plugins please?
thanks!!
Hi Decybel,
Thanks for writing back.
You can refer to this guide on how to disable plugins : https://www.inmotionhosting.com/support/edu/wordpress/disable-wordpress-plugins/
I really hope this proves helpful for you. If you have any more questions or run into any problems, please feel free to reach out.
Best regards,
I'm sorry, it didn't work so i reactivated everything.
When i try to modify the column of the image you can see on this screenshot (taken from the page https://www.cypriendelaye.fr/wp-admin/post.php?vc_action=vc_inline&post_id=7564&post_type=page)
it doesn't change anything when i open this page on my ipad, even when i enter random values (400 for vertical transformation here). I have just tried to modify an inner column on another page, didn't work neither.
If i do the same on my mobile it works... I don't understand.
Attached files: Capture d’écran compotab.png
Hey Again,
You seem to have adjusted translate values on all 3 levels which is complicating the adjustment, try reducing the unnecessary values and only adjust whats needed:
Let me know if this helps! Happy to assist further if needed.
Best,
ThemeNectar Support Team
I thought the translate values was indepedendant form each other.
You mean if i change the one for my laptop it affects also tablet and smartphones?
If you set one for desktop only then they would inherit to tablet and mobile as well.
Try recreating that section and check.
Thanks
ThemeNectar Support Team
Ok, i have reset everything to the simpliest value but i still have this empty square and huge distance between my two sections on tablet mode.
How could i correct this please Tahir?
Attached files: IMG_0166.jpg
Hey Again,
The empty space is due to the unset Single Image Page Element. See screenshot:
Let me know if this helps! Happy to assist further if needed.
Best,
ThemeNectar Support Team
oh yes it's perfect, i saw there was this empty image but i couldn't select it so i've deleted the main image and add it to the hidden section.
this sounds so simple, thanks Tahir!!