Team Member image on my website is also not showing, as I have check it converts the image to base64 SVG resulting it in plain white. I have tried not to lazy-load the image but it still converts to base64 svg. Is there a way to resolve this or to turn it off?
To streamline our communication and ensure timely resolution of all your inquiries, we kindly request that you open a new ticket for the new set of queries you have. This will allow us to prioritize and address each issue with the attention it deserves, without any potential oversight.
We appreciate your cooperation and understanding in this matter.
Hi, I'm using the Team Member Carousel element, but the Item images are not displaying.
Eventually, after selecting the space where the div is, the image will show up (please see attached).
I will be grateful for any suggestions on how to make the images populate.
Thank you, John
Attached files: Carousel.jpg
Hello John,
Thanks for writing to us.
Try turning off lazy loading from Salient > General Settings > Performance or deactivate any caching plugin to see whether that helps.
Please let us know how this goes.
Excellent Judith!
Thank you, I appreciate your quick response.
- John
Hello John,
I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest.
Should you have any further questions or encounter any difficulties along the way, please don't hesitate to reach out.
Best regards,
You bet, I'd be happy to do so.
- JOhn
Hi,
Team Member image on my website is also not showing, as I have check it converts the image to base64 SVG resulting it in plain white. I have tried not to lazy-load the image but it still converts to base64 svg. Is there a way to resolve this or to turn it off?
Hello Nitch,
Thanks for writing to us.
To streamline our communication and ensure timely resolution of all your inquiries, we kindly request that you open a new ticket for the new set of queries you have. This will allow us to prioritize and address each issue with the attention it deserves, without any potential oversight.
We appreciate your cooperation and understanding in this matter.