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  Public Ticket #377619
Anyone resolved the Salient checkout dropdown problem?
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  • Thomas started the conversation

    I am using Woocommerce 3.3.5 with Salient 5.1. In the checkout process the dropdown menu for "County/State" does not work and I can't let users checkout at all. I know that there are a few others that have posted regarding this issue. Has anyone figured out how to fix it yet?

  • Thomas replied

    Personally I have found that downgrading Woo doesn't help at all. I still cannot get the dropdowns in the checkout process to work. Has anyone found a solution?

  •  8,838
    Tahir replied

    Hey!

    Add this into the Custom CSS box located in your Salient Options panel :

    .woocommerce form .form-row .select2-container { display: none; } .woocommerce form .form-row .select2-container~select { display: inline !important; }

    Thanks


    ThemeNectar Support Team 

  • josepuebla replied

    I still having the same problem. If I select a Region, the next dropdown with the correct cities doesn't update, just show the cities that load before. 

    Salient 14.0.3, Woocommerce 6.1.0 and a plugin for the Cities from Chile "MkRapel Regiones y Ciudades de Chile para WC"

    If I activate another wordpress template like "OceanWP" from the wordpress directory, I have no problem with the plugin, so the problem is the Salient Template

    I have to mention that I have the same problem with another web using the Booked plugin, the calendar show ramdomly the availeble hours when I click a day from the calendar. Finnally my solution was change the template.

    I really love the salient theme but it's really sad to see all those bugs with other plugins that are always necesary to complete the client needs.

    Attach a screenshot with the problem that is showing "cities" that doesn't match with the selected "Region".

  •  8,838
    Tahir replied

    Hey Again,

    Salient does have a toggle to Turn off the "Select2" Library in the Salient Theme Options Panel -> Form Styling Section which causes these Third Party Issues.

    Have you tried turning it off and Check ?. 

    See Screenshot: 

    5023164475.png

    Thanks 


    ThemeNectar Support Team 

  • tommaso replied

    It is stil unresolved.

    Stil not working

    https://themakersclub.it/checkout/I'm trying to check for a solution

  •  8,838
    Tahir replied

    @tommaso ,

    Please create a new ticket with your login credentials so we can take a look. Also do you have the Fancy Select Option turned off as mentioned in the last comment on this Thread? . 

    Thanks


    ThemeNectar Support Team