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  Public Ticket #3777305
Mobile menu
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  • Rafael started the conversation

    Hi, i need help to fix an error occurring in my mobile menu, it works fine in the home page and in the single product pages, but in categories sections its shows like a mess. When you try in the pc in mobile view all looks ok, but when using the actual mobile device it shows the problem.

    Here some link examples where it works ok:
    https://betten.cl/
    Here it’s a mess:
    https://betten.cl/categoria-producto/arriendos/arriendo-camas-clinicas/

    Again, in the pc works fine (in mobile view even)

    I’m Also attaching images of the correct and the messy one.

    Attached files:  Messy view.jpeg
      Correct view.jpeg

  •  3,028
    Andrew replied

    Hi Rafael,

    Thank you for reaching out to us.

    I can't replicate this error from our end. Here's a screenshot of the same.9582658507.png

    Could you let us know what device and browser you used when you experienced this error?

    We look forward to your reply.

    Thanks

  • Rafael replied

    Hi Andrew, before asking here i ask help and its already solve, but i dont know how yet haha...Many thanks!!

  •  3,028
    Andrew replied

    Hi Rafael,

    Thank you for getting back to us.

    I'm glad you were able to sort out this issue. Feel free to reach out if you have any other queries.

    Kind regards,