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  Public Ticket #3797506
Top navigation menu - button
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Comments

  • eusunttotadi started the conversation
    January 9, 2025 at 1:44pm

    Dear Support Team,

    I hope this message finds you well. I’ve noticed an issue with the contact button in the header of the theme I purchased. The stroke (thin gray line) that should surround the button is incomplete. Specifically, the line is missing on the sides, appearing white instead.

    Additionally, I’ve observed that on hover, the button turns black as it should, so that part seems to be working correctly.

    Could you please provide guidance on how to fix this issue or assist me in resolving it?

    Thank you in advance for your help!

    Best regards, Adi

    Attached files:  Screenshot 2025-01-09 153952.jpg

  •  3,054
    Andrew replied
    January 9, 2025 at 3:37pm

    Hi there,

    Thank you for getting back to us.

    The button seems complete from our end. Here's a screenshot of the same.

    Could you let us know what device and browser you're using so we can check this out for you?

    We look forward to your reply.

    Thanks,

  • eusunttotadi replied
    January 14, 2025 at 9:37am

    Hi,

    Thank you for your reply.

    Unfortunately, I am unable to see the screenshot you provided. I am currently using a Windows laptop with Google Chrome as my browser.

    Please let me know if there’s anything else I should check or do.

    Looking forward to your assistance.

    Thanks!

  •  3,054
    Andrew replied
    January 14, 2025 at 9:42am

    Hi again,

    Thank you for getting back to us.

    I'm still not able to replicate this. Here's a screenshot of the same.6492424451.png

    I tested this on Chrome and Firefox and still could not replicate it. Could you try testing this on a different device and let us know if the error still occurs?

    We look forward to your reply.

    Thanks,

  • eusunttotadi replied
    January 14, 2025 at 11:59am

    I tried, and it seems the problem is only on my end.

    Thanks!

  •  9,059
    Tahir replied
    January 14, 2025 at 12:01pm

    Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .

    1. If you are using WP Rocket use this guide :  https://docs.wp-rocket.me/article/108-render-blocking-javascript-and-css-pagespeed#critical-path-css .
    2. For Woocommerce caching issues see: https://docs.woocommerce.com/document/configuring-caching-plugins/ . 

    Best

    ThemeNectar Support Team