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  Public Ticket #380069
Salient Theme Problem (images gallery)
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  • Gary started the conversation

    We are having trouble with a site\'s salient theme, and it\'s associated visual composer.

    Existing visual composer image galleries are no longer editable.

    Clicking into one, then trying to add an image from the media library, all existing images show as blank/grey thumbnails. Adding further images doesn\'t result in them showing up on the gallery. (see pic) So no chnages are possible.

    This has only happened recently with one of the latest versions of wordpress.

    Submitted this under mike@ email account yesterday, but I cannot seem to reacess that account to view ticket status.

    Thanks

  •  8,848
    Tahir replied

    Hey!

    We have the new VC Theme update coming out tomorrow so updating to that should solve these issues.

    Thanks


    ThemeNectar Support Team 

  • Gary replied

    That's great, I see the update has come out.

    We have tweaked the salient theme a bit and were hoping to just update the /wpbakery/js_composer

    ..but the file structure of the theme has now changed. (no wpbakery folder for exmaple) Any way to get this fix for the visual composer elements without completely updating the theme?

    Thanks

  •  8,848
    Tahir replied

    Hey!

    Please update to Salient Theme Version 5.5.1 . Also see :https://themenectar.ticksy.com/faq/3216 .

    You can update your theme by downloading a fresh copy from ThemeForest, renaming the current version folder you have on your server and uploading the new.

    Please see: http://codex.wordpress.org/Using_Themes

    Thanks


    ThemeNectar Support Team