Hi - I'm actively looking for jobs and have potential employers looking at my site, but just had one tell me that my portfolio items aren't loading. This is what's showing up for me right now too. Regardless of if I put the columns in 2/3/4 or full width.
Could someone please assist with this as soon as you're able to? Thank you so much in advance.
For the time being, I switched the type of portfolio meta information from "3D Paralax on Hover" to "Meta on hover + entire thumnail" and it seems to be showing the portfolio items. But would like to revert back to the 3D.
Also noticing on this current "Meta on hover +" that the hover color goes beyond the featured image. Is that due to my image not being properly sized?
1. Can you please provide a page URL that contains the parallax style active so we can see the rendering issue occur?
2. The gap on the right side between the color overlay and the image is caused by your first project not supplying a featured image large enough to fill the two-column width. If you upload a featured image with a larger size (minimum width of 1000px), it should correct the issue.
It appears that some third-party lazy loading is occurring on your images when logged out, which is causing the parallax loading issue. Could you try disabling the lazy loading functionality in Smush to see if that resolves the problem?
Thank you for the response. I disabled the plugin and it seems to have worked on my end. Could you potentially check to see if it renders properly and loads ok from your side too?
Hi - I'm actively looking for jobs and have potential employers looking at my site, but just had one tell me that my portfolio items aren't loading.
This is what's showing up for me right now too. Regardless of if I put the columns in 2/3/4 or full width.
Could someone please assist with this as soon as you're able to?
Thank you so much in advance.
Attached files: Screenshot 2025-02-20 at 12.16.49 PM.png
For the time being, I switched the type of portfolio meta information from "3D Paralax on Hover" to "Meta on hover + entire thumnail" and it seems to be showing the portfolio items. But would like to revert back to the 3D.
Also noticing on this current "Meta on hover +" that the hover color goes beyond the featured image. Is that due to my image not being properly sized?
Thank you in advance.
Attached files: Screenshot 2025-02-20 at 12.38.52 PM.png
Hey Jeremy,
1. Can you please provide a page URL that contains the parallax style active so we can see the rendering issue occur?
2. The gap on the right side between the color overlay and the image is caused by your first project not supplying a featured image large enough to fill the two-column width. If you upload a featured image with a larger size (minimum width of 1000px), it should correct the issue.
Kind regards
Thanks Jeremy,
It appears that some third-party lazy loading is occurring on your images when logged out, which is causing the parallax loading issue. Could you try disabling the lazy loading functionality in Smush to see if that resolves the problem?
Thank you for the response. I disabled the plugin and it seems to have worked on my end. Could you potentially check to see if it renders properly and loads ok from your side too?
Hey Jeremy,
Yes - it appears to be loading correctly for me now as well :)
Great. We can consider this ticket complete. Thank you!