Okay
  Public Ticket #3833805
Search icon bugged
Open

Comments

  • Gabriele started the conversation

    Hi, my search icon is bugged, how can i fix it (look attachment)?

    Attached files:  Immagine 2025-03-07 111357.jpg

  •  2,023
    Judith replied

    Hello Gabriele,

    Thanks for writing to us.

    To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials 

    (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us? 

    If you prefer, you can safely share the access through an access plugin such as Controlled Admin Access.

    Before you provide this information, we strongly recommend taking a backup of your site.

    If you have any concerns or questions about this process, please don't hesitate to let me know.

    Best regards,