Okay
  Public Ticket #384687
Infinite loading on checkout WooCommerce
Closed

Comments

  • David started the conversation
    March 3, 2015 at 10:23am

    Hi!

    Thanks for this awesome theme!

    After updating the website yesterday, Woocommerce stopt working properly. It gives an infinite loading icon and a greyed out area on the checkout page.

    Things i've tried:

    1. Disabling all plugins
    2. Disabling the theme
    3. Clearing the cache
    4. Different browsers
    5. Checked Woocommerce system status.

    But it's still not working. Hope you can help me out because it's an urgent problem.

    Greets,

    David

  •  8,996
    Tahir replied
    March 3, 2015 at 10:29am

    Hey!

    Please update to Salient Theme Version 5.5.3 as there have been major bug fixes .See changelog: http://themenectar.com/changelogs/salient.html . After Updating be sure to Activate Salient Visual Composer as its now a standalone plugin from here : http://i.imgur.com/HBE97f6.png .
    Auto update using this plugin http://premium.wpmudev.org/blog/how-to-update-themeforest-themes-with-the-envato-wordpress-toolkit/ Or if you prefer to update manually see: http://codex.wordpress.org/Using_Themes
    Also this might be of some help: http://premium.wpmudev.org/blog/upgrade-wordpress-themes-even-if-they-are-customized/

    Thanks

    ThemeNectar Support Team 

  • David replied
    March 3, 2015 at 10:33am

    Thanks for the quick reply. I'm going to try this! I'll let you know if this solves the problem.

  • David replied
    March 3, 2015 at 8:45pm

    YEAH! That did the trick! Thx for the quick help. Topic can be closed :)

  •  2
    Zeimaris replied
    December 28, 2016 at 12:12am

    I have the same issue. After I've updated my Salient theme to the newest version, I started to get infinite loading in checkout page. I've noticed that after inspecting JS,  I get http://prntscr.com/dole05 error. Is that related to the problem? 

    When I switch to default WP themes - there is no infinite loading.

  •  8,996
    Tahir replied
    December 29, 2016 at 4:41pm

    Hey Zeimaris ,

    The Issue only seems to occur on certain servers . Here is a fix posted by another user : https://themenectar.ticksy.com/ticket/739446/ .

    Bes.t

    ThemeNectar Support Team