To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us?
If you prefer, you can safely share the access through an access plugin such as Controlled Admin Access.
Before you provide this information, we strongly recommend taking a backup of your site.
If you have any concerns or questions about this process, please don't hesitate to let me know.
Hi,
When you translate flip boxes with WPML, <h3> tags aren't interpret.
Exemple :
https://www.natureo-sport-aventure.com/barranquismo-herault-y-gard/gran-canon-del-recreo/?lang=es
Cannot be corrected manually
Thank you
Regards
Hi there,
Thanks for reaching out to us.
To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us?
If you prefer, you can safely share the access through an access plugin such as Controlled Admin Access.
Before you provide this information, we strongly recommend taking a backup of your site.
If you have any concerns or questions about this process, please don't hesitate to let me know.
Best regards,
Hi again,
Thank you for getting back to us.
Unfortunately, the Flipbox content box does not support HTML elements.You will need to remove the h3 tags.
We appreciate your understanding on this matter.
Regards,