Okay
  Public Ticket #3847029
WPBackery backend
Open

Comments

  • HOLD_INVEST started the conversation

    Hello,

    On my Salient installation, WPBakery works perfectly in the front end but not in the back end.
    I've noticed this is an issue that can occur, but I haven't found a solution in the posts discussing it.
    I'm hosted on Hostinger, and I only have the Salient plugins plus 3 from my hosting provider installed.

    Thank you for your assistance.

    Attached files:  SUPPORT.jpg

  •  3,110
    Andrew replied

    Hi there,

    Thank you for getting back to us.

    Could you try disabling the plugins provided by Hostinger and see if the issue still occurs? You can reach out to them and ask them to temporarily disable these for you/

    Try this and let us know how it goes.

    Cheers,

  •  9,132
    Tahir replied

    Hey Again,

    Thanks for reaching out! .

    Try to toggle it on and check: 9082662870.png

    Best,

     


    ThemeNectar Support Team 

  • HOLD_INVEST replied

    Apparently, I'm a complete beginner! Thanks for your reply.
    It was already displayed in the right-hand column, very small and collapsed—I just had to move it to the main column!
    The advice from @Tahir was very helpful in understanding the issue,
    and thanks to @Andrew for their help as well.

    Thank you both for your quick and effective support!

    Attached files:  SUPPORT OK.png

  •  2,033
    Judith replied

    Hello,

    I'm happy that we could assist you! If you haven't already, please consider sharing your experience by leaving a review on ThemeForest.

    If you've enjoyed Salient, be sure to check out Nectarblocks, our latest innovation for building websites visually with WordPress.

    Your feedback is valuable to us and greatly appreciated!

    Should you have any further questions or encounter any difficulties along the way, please don't hesitate to reach out. 

    Best regards,