Okay
  Public Ticket #3963281
VIDEO IPHONE
Closed

Comments

  • sioney started the conversation
    April 25, 2025 at 6:50pm

    I can't play videos on my iPhone that are hosted on my website.

  •  9,242
    Tahir replied
    April 26, 2025 at 6:09am

    Hey Again,

    Thanks for reaching out! .

     

    - Only Self Hosted Videos will play on Mobile.

    - Make sure they are in 16:9 ratio for the mobile to render them correctly.

    -  Convert the videos and then add them as per their appropriate file format: http://themenectar.com/docs/salient/page-builder-row/#video-background .

    - Be sure to turn off this option in Salient Theme Options Panel -> General Settings -> Functionality Tab

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    Best,

     

    ThemeNectar Support Team