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  Public Ticket #398560
slow loading nectar slider
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Comments

  • Kim started the conversation
    March 23, 2015 at 5:20am

    Hi,

    I noticed the nectar slider on my homepage takes a long time to load sometimes. Is there anything I can do to fix this?

    Thanks!

  •  8,849
    Tahir replied
    March 23, 2015 at 6:42pm

    Hey,

    Please update to Salient Theme Version 5.5.5 as there have been major bug fixes .
    After Updating be sure to Activate Salient Visual Composer as its now a standalone plugin from here : .

    Thanks

    ThemeNectar Support Team 

  • Kim replied
    March 23, 2015 at 7:22pm

    Ok I updated to the new version, this will fix the load times? Or is there anything I manually need to do?

    Thanks.

  •  8,849
    Tahir replied
    March 24, 2015 at 2:27pm

    Try using W3Total Cache and Better WP Minify Plugin.

    Thanks

    ThemeNectar Support Team 

  • Kim replied
    March 25, 2015 at 7:00pm

    OK but why do I need to? Is it something with the theme that is making it so slow? Or do I need to make the file size smaller before uploading?

    Thanks.

  •  8,849
    Tahir replied
    March 26, 2015 at 2:22pm

    Hey Again,

    This might help anwser your questions : http://wp.tutsplus.com/tutorials/10-quick-tips-optimizing-speeding-up-your-wordpress-site/

    Thanks

    ThemeNectar Support Team 

  • Kim replied
    April 9, 2015 at 7:25pm

    Hi,

    I am still having issues with this website loading very slowly. I added the two plugins you suggested but Better WP Minify Plugin breaks my site, whenever I activate it I have a blank white homepage.

    I had to get rid of the slider on the homepage completely and even the one images doesn't load right away.

    I re-saved all the images, I guess I could go smaller but this really shouldn't be the issue.

    **But now when I click on the lightbox enlarge an image the screen turns gray for what feels like forever before even seeing the loading icon. It looks like nothing happens and no one will hang around to wait for this image to actually load. Can anything be done to help this?

    Thanks,

  •  8,849
    Tahir replied
    April 10, 2015 at 3:16pm

    Hey Again,

    Did you try reducing the image size ?. Also try this : https://wordpress.org/plugins/ewww-image-optimizer/ . What score are you getting on gtmetrix.com ?.

    -T


    ThemeNectar Support Team 

  • Kim replied
    April 13, 2015 at 10:05pm

    Yes I tried reducing image sizes, I will have to go through and see if I can do it more.

    I will try the image optimizer you suggest.

    I got an A score on gtmetrix.com which isn\'t bad - but it is telling me to put the javascript at the bottom of the page.

  •  8,849
    Tahir replied
    April 14, 2015 at 2:33pm

    You can not optimize wp themes 100% also they are just suggestions so can be ignored.

    Thanks

    ThemeNectar Support Team 

  • Kim replied
    April 14, 2015 at 7:17pm

    Hi sorry I have another question... When clicking on an image to open the light box initially it takes forever to open. It seems all the images load before it opens. It is painfully slow. Is there anything else that can be done with this? I resizedimages and loaded the plugins you suggested. Thanks again.

  •  8,849
    Tahir replied
    April 15, 2015 at 1:17pm

    Hey Again,

    Can you provide the page url so i can check the image size thats being loaded and is taking a while.

    Thanks

    ThemeNectar Support Team 

  •  8,849
    Tahir replied
    April 16, 2015 at 1:52pm

    Hey Again,

    There seems to be some 400 requests that likely slowing down . Please see: https://coderwall.com/p/v4uwyq/firefox-fontface-cross-domain-errors-workarounds


    Thanks

    ThemeNectar Support Team 

  • Kim replied
    April 16, 2015 at 3:57pm

    HI,

    I\'m sorry but I don\'t understand. You sent me a link Firefox @font face errors? What am I supposed to do with this?

    When you say I have 400 requests - what requests? I am using the theme as is. I never modified anything.

    I\'m going to be honest, I love the theme but am getting frustrated.

  •  8,849
    Tahir replied
    April 16, 2015 at 5:04pm

    Follow this link: https://coderwall.com/p/v4uwyq/firefox-fontface-cross-domain-errors-workarounds , to remove those requests. The issue is not coming from the theme rather your server.

    Thanks

    ThemeNectar Support Team 

  • Kim replied
    April 16, 2015 at 9:59pm

    So there is an issue with Godaddy? I\'m sorry I still do not understand what this Firefox @fontface article has anything to do with my issue.

  • Kim replied
    April 17, 2015 at 5:13am

    Hi again,

    I keep viewing the link you sent me to see if I missed something and I am totally lost as to why you sent me instructions for fixing fonts not showing up on Firefox. What does that have to do with the page loading? I have no issues with fonts.


    thanks

  •  8,849
    Tahir replied
    April 17, 2015 at 4:04pm

    Alot of users have been complaining about godaddy so i can confirm its a hosting issue. As regards the font solution i can see the issue in the browser console.

    Thnaks

    ThemeNectar Support Team 

  • Kim replied
    April 17, 2015 at 5:20pm

    Sorry to bother you again but this is like Chinese to me. I have a font issue also I need to fix?

    I will talk to godaddy too I guess.

  •  8,849
    Tahir replied
    April 18, 2015 at 1:55pm

    Yes please talk to godaddy but they will likely claim that there is nothing wrong with their server. If speed is really an issue you might have to change servers.

    Thanks

    ThemeNectar Support Team