Hi Porchia,

Thank you for getting in touch.

Please share your site URL so we can check this out for you and advise.

We look forward to your reply.

Kind regards,

Hello Porchia,

Thanks for sharing your site URL.

1. The products are not centre aligning on mobile view and also on the shop page, I’ve set it to centre align but it’s not working.

I see the products well aligned on mobile :

Click on Image to View Larger

Please try clearing cache and check again or check from a different browser

2. Some product images are not crisp in the preview and others are.

You can fix blurry products with the help of this guide : https://woocommerce.com/document/fixing-blurry-product-images/

3. The social media icons on the contact page are stacking on mobile even though there’s enough space for them to sit next to each other.

This is how they are showing on mobile :

Click on Image to View Larger

Please try checking again after clearing cache.

I look forward to your response

Hi Porchia,

Thank you for for getting back to us.

Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross in the Custom CSS Box as any syntax error would cause all CSS under that line of code to not show up on the Frontend):

@media only screen and (max-width: 690px) {
  .page-id-105 .woocommerce ul.products[class*=columns-] li.product,
  body.page-id-105 .woocommerce ul.products li.product {
    display: inline-grid;
    width: 45.8% !important;
  }
}

Try that and let us know how it goes.

Thanks,

Hi Porchia,

Thank you for getting back to us.

Unfortunately, I can't replicate this from our end. Here's a screenshot of what I'm seeing.Click on Image to View Larger

Is this happening on a specific page? If so, please share the link to the page so we can look into this and advise?

We look forward to your reply.

Thanks,

Hi Porchia,

Thank you for getting in touch.

1. To get the social icons in one row on mobile, I recommend changing the column width on mobile screens in the inner column responsive settings. You need to change the width to 1/4 for all three columns. Here's a guide on the same https://themenectar.com/docs/salient/page-builder-columns/#width. 
   
   
2. To clarify, are you referring to the text under the product images?

Try that and let us know how it goes, we look forward to your reply.

Thanks,

Hi Porchia,

Thank you for getting back to us.

You need to adjust or entirely remove the custom line height you've added to the Split Line Heading settings to fix this issue.Click on Image to View Larger

Try that and let us know how it goes.

Cheers,

Hi Porchia,

Thanks for getting back to us. 

To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us? 

If you prefer, you can safely share the access through an access plugin such as Controlled Admin Access.

Before you provide this information, we strongly recommend taking a backup of your site.

If you have any concerns or questions about this process, please don't hesitate to let me know.

Best regards,

Hi Porchia,

Thank you for getting back to us.

Here's an article that will assist you with this https://www.wpbeginner.com/beginners-guide/how-to-backup-your-wordpress-site/.

I hope that helps.

Cheers,

Hi Porchia,

Thank you for getting back to us.

Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross in the Custom CSS Box as any syntax error would cause all CSS under that line of code to not show up on the Frontend):

.page-id-520 .centered-text .nectar-split-heading[data-animation-type="line-reveal-by-space"] h1 {
  line-height: 3.2vw
}

Try that and let us know how it goes.

Thanks,