I just uploaded a new typography using Custom Fonts and then updated it on Salient panel. It seems that some computers (I think Windows ones) can see the new typography but some others don't.
I installed / uploaded them on Custom Fonts plugin, then added the code in the file functions.php and finally selected in WordPress. Maybe the code that I added in functions.php is wrong or I missed some steps, I don't really know how to do it correctly.
Hi,
I just uploaded a new typography using Custom Fonts and then updated it on Salient panel. It seems that some computers (I think Windows ones) can see the new typography but some others don't.
How can I fix it?
Thanks,
Hi Victor,
Thank you for getting back to us.
This could be caused by caching on your site. Here are some guides that can help you with this. Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/. If you are using WP Rocket, use this guide: https://docs.wp-rocket.me/article/108-render-blocking-javascript-and-css-pagespeed#critical-path-css.
Also, try clearing your browser cache on the devices that you can not see the fonts you added.
Try that and let us know if the issue is resolved.
Thanks,
Hi again, it didn't work.
As I said, I added it through Custom Fonts, added the code in functions.php and then set it up in Salient panel. Maybe there is any error here.
Thanks,
Attached files: Captura de pantalla 2025-05-19 a las 12.05.18.png
Captura de pantalla 2025-05-19 a las 12.05.52.png
Captura de pantalla 2025-05-19 a las 12.06.12.png
Hey Again,
From the screenshot it seems that you havent added any font files therefore it shows only when the font is installed on the viewers computer.
Best,
Salient Support Team
I installed / uploaded them on Custom Fonts plugin, then added the code in the file functions.php and finally selected in WordPress. Maybe the code that I added in functions.php is wrong or I missed some steps, I don't really know how to do it correctly.
Hi Victor,
Thanks for writing back.
Yes we meant your WP Admin login details.
If you have any more questions or run into any problems, please feel free to reach out.
Best regards,