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  Public Ticket #4037477
Owl Carousel Images not Looping Correctly
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  •  3
    Mark started the conversation

    I am trying to get the Owl Carousel to display a looping partner logo carousel. It works and looks great, except that when it rotates through there are blank spaces where the logos should be. The loop should just continually show logos but it seems to wait until all the logos have shown before resetting. Is there a way to make the logos continuously show while rotating?

    Attached files:  DrHaleyLogos.png

  •  3,225
    Andrew replied

    Hi Mark,

    Thank you for getting in touch.

    To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us? 

    If you prefer, you can safely share the access through an access plugin such as Controlled Admin Access.

    Before you provide this information, we strongly recommend taking a backup of your site.

    If you have any concerns or questions about this process, please don't hesitate to let me know.

    Best regards,

  •   Mark replied privately
  •  3,225
    Andrew replied

    Hi Mark,

    Thank you for getting back to us.

    Try switching to the parent theme and also disabling the Lazy Load option in the Salient > General Settings > Performance.

    Try that and let us know how it goes.

    Kind regards,

  •  3
    Mark replied

    Looks like the Lazy Load switch helped and it's working fine now. Thank you!!