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  Public Ticket #403774
Salient Visual Editor install error
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Comments

  • George started the conversation

    I have imported Salient via Wordpress, but saw errors since shortcode wasn\'t being handled. I hadn\'t downloaded Visual Composer, so I tried doing this in the WP admin area. This is the error I saw:

    The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

    Any suggestions?



  • George replied

    More info: know that the issue is either the .zip is corrupted or not enough space, but not sure how to solve this when Visual Composer is now something you install separately via Wordpress.

    As far as I can see, I should have enough space, so if it is a file issue, how would I solve that?

  •  8,987
    Tahir replied

    Hey,

    You can try uploading the plugin zip manually .

    Thanks


    ThemeNectar Support Team 

  • George replied

    Same error.

    I don't have much experience in WP, can you please provide a more detailed description of what the problem might be and how to fix it?

  • George replied

    Fixed

  • Felissa Arias replied


    Hi!

    I bougth i new domain name and create a sub-domain in my site for my profesional profile i try to upload the dummy data the addon domain its felissaarias.com

  •  8,987
    Tahir replied

    Hey,

    See screenshot: http://prntscr.com/7w1qf0 . You will have to install this zip manually from the plugins menu .

    Thanks


    ThemeNectar Support Team