We've set our carousel slider ('simple slides') to wrap slides, so at the end of the items, they wrap around to the other end for an infinite loop. However, the background color (black) appears between the final slide and the wrap-around to the first slide. Please see the attached screenshot for reference. How can we avoid this from happening, so that we simply have an infinite loop without the background color appearing?
*NOTE - We switched the background color to white after submitting this ticket, but the issue of the background color showing in the wrap-around carousel is still the same (just white instead of black).
To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us?
If you prefer, you can safely share the access through an access plugin such as Controlled Admin Access.
Before you provide this information, we strongly recommend taking a backup of your site.
If you have any concerns or questions about this process, please don't hesitate to let me know.
We've set our carousel slider ('simple slides') to wrap slides, so at the end of the items, they wrap around to the other end for an infinite loop. However, the background color (black) appears between the final slide and the wrap-around to the first slide. Please see the attached screenshot for reference. How can we avoid this from happening, so that we simply have an infinite loop without the background color appearing?
*NOTE - We switched the background color to white after submitting this ticket, but the issue of the background color showing in the wrap-around carousel is still the same (just white instead of black).
Attached files: Screenshot 2025-06-04 at 9.19.26 AM.png
Hi there,
Thanks for reaching out to us.
To assist you better, we'd love to have a closer look at your setup and to do this, we'll need admin login credentials (dashboard URL, username, password) to your site. This will enable us to conduct a more in-depth investigation of the issue based on your specific configurations. Would you mind sharing this with us?
If you prefer, you can safely share the access through an access plugin such as Controlled Admin Access.
Before you provide this information, we strongly recommend taking a backup of your site.
If you have any concerns or questions about this process, please don't hesitate to let me know.
Best regards,
Hey Again,
Since you are using the Flickity Slider, you need to use atleast 3 slides for it to function correctly.
Thanks
ThemeNectar Support Team
Amazing! Thanks, Tahir! You did it again.