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  Public Ticket #4089519
cart not updating adding item on shop page
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  • tiqcity started the conversation

    Hello,

    I have a problem with the store. If I go to a single product page (for example https://www.abbronzatissime.it/prodotto/reggiseno-tintarella-di-luna/), when I click on the "add to cart" button, the cart icon in the top right of the header does not update, and to see the changes I have to refresh the page manually. Can you tell me a way to solve this?

    Thanks in advance.

    Luca

    Attached files:  Immagine 2025-06-16 192111.jpg

  •  3,224
    Andrew replied

    Hi Lilian,

    Thank you for getting in touch.

    I have noted an error in the developer tools console. Here's a screenshot of the same.8692858511.png 

    To troubleshoot this, please check for plugin conflicts by deactivating the third-party plugins, then reactivate it back one by one to see the one that causes issues.

    Also, please disable/remove any Google Kit Scripts and see is the issue is resolved.

    Try that and let us know how it goes.

    Kind regards,