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  Public Ticket #409983
All plugins disabled and theme setting factory reset
Closed

Comments

  • Aleksi started the conversation

    Hi!

    First of all I must say Salient theme is kicking ass! I really like it, but I have experience some problems with it a couple of times.

    I have developet website now about a month and there have been issues two times.

    First time all my plugins disabled suddenly while I have been browsing website normally.

    After that I go went to put all plugins back to online and everything was back to normal.

    Then there went a couple of weeks and today it happened again. Now I realised that Salient theme settings were also wen't back to factory reset. I set my plugins back to online and reset theme setting and now all is working again.

    All my website content have been ok and none of content issues during these crashes.

    I have only modified css files.

    Can you say what can cause problem?

    Here is list of my plugins:

    Disable Comment
    Google Routeplanner
    Contact Form 7
    Instagram Feed
    Salient Visual

    Composer
    Mapplic
    Recent Facebook Posts
    The Events Calendar Shortcode
    The Events Calendar
    WooCommerce
    Nested pages
    RSS Multi Importer

    I hope you can help me with this.

    - Aleksi

  •  8,849
    Tahir replied

    Hey,

    Seems like a server issue. Please contact your hosting provider so that they can check the error logs .

    Thanks


    ThemeNectar Support Team