Okay
  Public Ticket #4102755
Check out - free shipping
Open

Comments

  •  1
    gershwinlong started the conversation
    June 24, 2025 at 9:16am

    Good day

    I have selected a Free Shipping option after a minimum spend. I noticed however, that the Flat Rate does not disappear after the minimum spend is reached. Instead, the client has to physically select Free shipping with the default remaining at Flat rate as in the picture.

    I would like for the flat rate option to disappear once the minimum spend is reached and Free shipping is applicable. 

    Please assist with this.

    Attached files:  2025.06.24 Free shipping check out.png

  •  3,253
    Andrew replied
    June 24, 2025 at 9:22am

    Hi there,

    Thank you for getting in touch.

    You will have to use a third-party plugin or add a custom PHP snippet to achieve this. Here's an article that can help you with this: https://woocommerce.com/document/hide-other-shipping-methods-when-free-shipping-is-available/.

    Alternatively, you can reach out to the WooCommerce team to assist with this, as this is a third-party plugin.

    I hope that info helps.

    Cheers,

  •  1
    gershwinlong replied
    June 24, 2025 at 9:47am

    Thanks Andrew. Managed to get this sorted.

  •  3,253
    Andrew replied
    June 24, 2025 at 9:49am

    Hi again,

    Thank you for getting back to us.

    I'm happy that we could assist you! If you've enjoyed Salient, be sure to check out Nectarblocks, our latest innovation for building websites visually with WordPress.

    Your feedback is valuable to us and greatly appreciated!

    Thanks,