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  Public Ticket #415758
Mobile Site Stalls
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Comments

  • Andy started the conversation

    I had not looked at our site with as a mobile browser in a month or so--at that time everything rendered fine. Now however it stalls out on one of the Portfolios and while it trying to pull that data the rest of the site does not render. At least thats what it looks like. I would suggest visiting the URL to see. I've been trying it on an iPhone under Safari & Chrome, both show the same symptoms.

    If I switch Chrome to 'request a desktop version' it renders exactly as it should.

  •  8,849
    Tahir replied

    Hey,

    Your home page size is more then 5mb which is likely causing the issue : http://gtmetrix.com/reports/homemadechocolategifts.com/s6QB2cP4 .

    Please try optimization plugins like W3total Cache . This might help: http://wp.tutsplus.com/tutorials/10-quick-tips-optimizing-speeding-up-your-wordpress-site/


    Thanks



    ThemeNectar Support Team 

  • Andy replied

    Wow I\'ll have to check into that. Guess it is heavy on the images. I run W3 & CloudFlare w/ Image Optimizations and Smuush so I definitely try. This must have exploded when I put up the new gallery images we debugged last week with you. I don\'t know if those get resized or are native images being scaled browser side. I\'ll check and get back with you.

  • Andy replied

    As I work on this I\'m still confused--why would the Desktop version through a mobile device render fine, but not the mobile version?

    If you use Chrome native on a phone many things don\'t operate, if you change Chrome to request the native site, it works fine.

  • Andy replied

    Homepage is currently 187k and the behavior still exists.

  •  1,075
    ThemeNectar replied

    Hey - could you verify that no plugins are causing that issue as well? If you can\'t track it to one please allow me to log in so I can test some things :)

    Cheers