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  Public Ticket #422745
Accordion
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  • Carrington started the conversation

    My inner page I have set up accordion sections through visual composer which are not displaying properly. which i thought was supplied by WP Bakery. But they're stating there is a duplication error from the salient viscual composer end. (note I have coincidentally received an update for 'salient visual composer' by activating this do you think it will fix my problems?

    below message from them:

    Hi Carrington,

    We investigated the issue further and it is because there is an inbuilt version of Visual Composer (or the related code) present in your theme which is overriding the standalone plugin version and hence causing the issue. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it work fine. Kindly check.

    Thank you,

    Ticket: http://wpbakery.freshdesk.com/helpdesk/tickets/12867

    ============

    Hi

    the accordion feature is not opening up properly.

    http://www.carringtonbrigham.com/about-carrington-brigham/

    click on ‘Before Crosby|Textor’ and it moves the page up but the viewer is left further down and has no visual of the content.

    please help?

  •  8,849
    Tahir replied

    Hey,

    Auto update the theme to 5.5.51 using this plugin http://premium.wpmudev.org/blog/how-to-update-themeforest-themes-with-the-envato-wordpress-toolkit/
    See changelog: http://themenectar.com/changelogs/salient.html .After Updating be sure to Activate Salient Visual Composer as its now a standalone plugin from here :
    If you prefer to update manually see: http://codex.wordpress.org/Using_Themes
    Also this might be of some help: http://premium.wpmudev.org/blog/upgrade-wordpress-themes-even-if-they-are-customized/

    Thanks


    ThemeNectar Support Team