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  Public Ticket #426655
Firefox message "no video with supported format and MIME type found"
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  • Dave started the conversation
    May 1, 2015 at 11:01pm

    Getting this strange message in the my 2col blue row halfway down the page, "no video with supported format and MIME type found".

    Can't find this message in my output source html and only appears in FireFox. All videos on the home page play correctly.

    Any suggestions or work-arounds? TIA

    -dt

  •  8,884
    Tahir replied
    May 2, 2015 at 3:20pm

    Hey,

    Try adding these to your .htaccess file: https://gist.github.com/lindsayevans/794800 .

    Thanks

    ThemeNectar Support Team 

  • Dave replied
    May 5, 2015 at 1:15am

    Added to my htaccess and get 500 error. Seems to be the ExpiresByType commands causing the error. The \"no video...\" message is still appearing in FF.

  •  8,884
    Tahir replied
    May 5, 2015 at 2:52pm

    Hey Again,

    Please contact your hosting provider as they might have some hard coded values in there and would be the only ones that can change that.

    Thanks

    ThemeNectar Support Team