Comments 3DanielleSMT started the conversationAugust 11, 2025 at 9:42pmNone of the Page Header images or Background images aree showing since the upgradescreenshot 2025-08-03 at 11.13.20 is how the page (showing background images) used to look.screenshot 2025-08-11 at 4.23.13 is how the same page looks now.The above are background images but the actual Page Header images no longer show as well.screenshot 2025-08-11 4.25.38 show the page header as it is now.screenshot 2025-08-11 4.26.32 shows the page header image that used to show up.Attached files: Screenshot 2025-08-03 at 11.13.20 PM.png Screenshot 2025-08-11 at 4.23.13 PM.png Screenshot 2025-08-11 at 4.25.38 PM.png Screenshot 2025-08-11 at 4.26.32 PM.png 371Pat replied3 weeks ago on August 12, 2025 at 3:08amHi Danielle, Great to have you back. It appears the issue is caused by lazy loading in your W3 Total Cache plugin. Please try disabling it, then clear all caches and test again. Let us know how it goes afterwards. Best wishes,Salient Theme Support1 Like 3DanielleSMT replied3 weeks ago on August 12, 2025 at 4:04amPat, that worked! I truly appreciate the quick responses. Thank you!1 Like 371Pat replied3 weeks ago on August 12, 2025 at 4:13amHi Danielle, Glad to hear the issue has been resolved. Thank you for your cooperation. Feel free to reach out anytime if you need further assistance. Best wishes,Salient Theme Support Sign in to reply ...
None of the Page Header images or Background images aree showing since the upgrade
screenshot 2025-08-03 at 11.13.20 is how the page (showing background images) used to look.
screenshot 2025-08-11 at 4.23.13 is how the same page looks now.
The above are background images but the actual Page Header images no longer show as well.
screenshot 2025-08-11 4.25.38 show the page header as it is now.
screenshot 2025-08-11 4.26.32 shows the page header image that used to show up.
Attached files: Screenshot 2025-08-03 at 11.13.20 PM.png
Screenshot 2025-08-11 at 4.23.13 PM.png
Screenshot 2025-08-11 at 4.25.38 PM.png
Screenshot 2025-08-11 at 4.26.32 PM.png
Hi Danielle,
Great to have you back.
It appears the issue is caused by lazy loading in your W3 Total Cache plugin. Please try disabling it, then clear all caches and test again.
Let us know how it goes afterwards.
Best wishes,
Salient Theme Support
Pat, that worked! I truly appreciate the quick responses. Thank you!
Hi Danielle,
Glad to hear the issue has been resolved.
Thank you for your cooperation.
Feel free to reach out anytime if you need further assistance.
Best wishes,
Salient Theme Support