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  Public Ticket #436119
Official StatCounter Plugin ERRORS
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  • Bradley started the conversation

    It seems that the Plugin "Official StatCounter Plugin" Version 1.7.1 | By Aodhan Cullen causes problems on my site, so I've had to disable it. Has anyone else got similar issues ?

    TypeError: Cannot read property 'className' of null

    I am running the latest version of Wordpress and all plugins and themes are up to date.

    I've also reinstalled Wordpress and toggled permalinks.


    THE PROBLEM ONLY EXISTS WHEN THIS PLUGIN IS ACTIVE - and I've currently set it to Disabled.


    What happens is that when navigating using the menu system, or a link, the page goes blank and you get that error message above, or a similar one.

    Reloading the page eventually gets to the desired page, but extremely poor for customer service.


    I think there is a clash between the Statcounter Plugin CSS and Salient, but I'm not a programmer or developer and don't know where to start. Hence it's disabled.


    Any clues ?

    Should this simply be sent as a Trouble Ticket for Salient ?

    Brad

  •  8,850
    Tahir replied

    Hey ,

    Third party plugins conflicts are to be resolved by the plugin author .

    Thanks


    ThemeNectar Support Team