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  Public Ticket #4499441
security issues on playing media
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Comments

  •  14
    decybel started the conversation

    Hi guys, 

    i don't know why i have this symbol showing when i read medias on my smartphone even though my browser is uptodate.

    When i click on the symbols it reads "connexion is not private, a hacker might be seing what you see on this website and hacking you by modify them"

    Any ideahow to fix this?

    Thanks a lot!

    Attached files:  Screenshot_20250926-114300~2.png

  •  396
    Pat replied

    Hi Decybel,

    Thanks for getting back to us and for sharing the screenshot.

    The warning symbol you're seeing is a Mixed Content error from your browser. This isn't an issue with the Salient theme itself, but rather a common website configuration problem that’s easy to fix.

    It means your main website is loading securely over HTTPS, but some content on the page - such as media files - is still being loaded over the old HTTP protocol. This often occurs after moving a site to SSL.

    The easiest way to resolve this is to run a search-and-replace in your database to update all old HTTP links to HTTPS. A plugin like https://wordpress.org/plugins/better-search-replace/ works well for this.

    After running the replacement, be sure to clear any caches on your site. The security warning on your media pages should then disappear.

    Please give it a try and let us know how it goes!


    Best wishes,

    Salient Theme Support