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  Public Ticket #449992
Still problems with video preview
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Comments

  • April started the conversation

    Access to site below.

    This follows up on a prior problem with Nectar Video Slideshow and other Video row backgrounds.


    You added custom code to my site that stopped the video preview image from showing on iPad. The video preview does show on iPhone.

    https://themenectar.ticksy.com/ticket/438281

    Here is the code you added --- BUT I NEED THE PREVIEW TO SHOW UP ON IPAD, and all other devices that need it.


     @media only screen and (min-width:690px) {
    body .mobile-video-image {
    display: none!important;

    }

    I removed the code from the custom css box. But the preview does not show for the iPad size.


    Do not think it is a plugin or a cache problem.


    What ever was causing the prior problem is not a problem anymore. The videos play on Mac with a preview image.

    ----------- Account Access ------------
    USERNAME: "themenectar"
    PASSWORD: "Theme*nectar*help*2015"

    MainSiteUrl: http://www.lougheedengineering.com/site/

  • April replied

    I installed a fresh copy of Salient in a diff directory. Uploaded the same videos and checked on iPad. It works.

    I am deactivating plugs no luck yet.

    No luck removing all css.

    What is your advice? Should I start over?

  • April replied

    I found it.

    I had Total Cache not delivering mp4 files. Why? Cause I did that debugging the previous problem of video preview image not showing up.

    Whew.

    Sorry to bothered you. Thanks.