"Can't install required plugins." (#4503278) / ThemeNectar

Public Ticket #4503278

Can't install required plugins.

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Adn Montalvo started the conversation
October 7, 2025 at 7:05pm
I'm trying, a lot of times, to install Salient required plugins.
These messages result:
Installing Plugin: Salient Core
Unpacking the package…

Could not copy file. salient-core/includes/nectar_maps/nectar_badge.php
Installing Plugin: Salient WPBakery Page Builder
Unpacking the package…

Could not create directory. /home/juanmontalvoe/public_html/akemi.ec/wp-content/upgrade/js_composer_salient/js_composer_salient/assets/lib/vendor/prettyphoto/js
435
Pat replied
October 7, 2025 at 7:44pm
Hi there,

Thank you for contacting us.

The current version of the theme is v17.4.1, and Page Builder version v8.4.2. You can review the available methods for updating Salient here: https://themenectar.com/docs/salient/updating-salient/#methods.

Before updating, I recommend going through this guide, which explains what to expect when skipping multiple major releases: https://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/.

For a complete list of bug fixes and new feature additions in the latest updates, you can view the changelog here: https://themenectar.com/changelogs/salient.html.

Best wishes,
Salient Theme Support