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  Public Ticket #4518736
Page 404 header
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Comments

  •  6
    IngenieursCreatifs started the conversation

    Hello,

    I have a question on the page 404 created in the global section of Salient: how I can put the header in transparency mode like others pages? 

    Thank you.

    Have a good day.

    Attached files:  Capture d’écran 2025-11-21 à 11.06.17.png
      Capture d’écran 2025-11-21 à 11.09.39.png
      Capture d’écran 2025-11-21 à 11.08.30.png

  •   Tahir replied privately
  •  6
    IngenieursCreatifs replied

    Thank you Tahir for your help. I'm sorry I don't understand the step.

    I don't work on the child theme so I downloaded the plugin "Code snippets" and put the code inside. But I don't think I have did the right thing to do.

    https://www.hexa-inside.com/

    Thank you for your help.

  •  9,593
    Tahir replied

    To assist you further, could you kindly create a temporary admin user for us so we can review the issue directly? You may use any email address when setting up the account, as we do not have a designated support email. Please ensure the login credentials are working before sharing them with us. This will help us investigate more efficiently.

     


     Salient Support Team


  •  6
    IngenieursCreatifs replied

    Yes sure. I create a new user:

    Username : support

    MDP: HexaNumber3!

    Thank you for your help.

    Tell me if it doesn't work.