I have bought salient license four times till now, I was always happy but since the last time I bought it it is VERY slow.
I have salient on the other websites and the editor is very fast and good but since I am using it on this website it is extremely slow I can't work with it.
Can you please help me?? Also I am experiencing more buggy things than before on my other websites and this one. When I import a demo it double imports everything or imports it normally but imports all the menu items double, so it's very weird acting lately on my sites.
Help me please, so when I click edit with wpbakery it's extremely slow.. :(
Since your other sites are running smoothly, this slowness and the "double import" glitches strongly indicate that your new website's hosting server configuration is hitting its resource limits.
The WPBakery editor is a resource-intensive tool. If your server's allocated memory or execution time is too low, the editor will lag, and demo imports will time out and restart, causing duplicate menu items and content.
Please check these three critical areas to fix both issues:
1. Increase Server PHP Resources
This is the most common cause for a slow editor and buggy imports. Please contact your hosting provider and ask them to ensure your PHP configuration meets these recommended minimums:
memory_limit: At least 256M (512M is recommended for best performance).
max_execution_time:180 (seconds) or higher.
max_input_vars:3000 (Low values here often break menu imports).
PHP Version: Ensure you are using PHP 8.0 or higher.
2. Check for Plugin Conflicts
If your server specs are good, a third-party plugin might be conflicting with the editor script.
Temporarily deactivate all plugins except for Salient Core and Salient WPBakery Page Builder.
Check if the editor speed improves.
If it is fast again, reactivate your other plugins one by one to find the culprit.
3. Fix the Double Import
The double menus occur when the import process "times out" due to low server resources (see point #1) and tries to run again, duplicating the content.
To fix the current mess: You will likely need to reset the site content (using a plugin like WP Reset) or manually delete the duplicate menu items/pages.
To prevent it happening again: Do not try to re-import until you have confirmed with your host that your max_execution_time and memory_limit have been increased.
Let me know if adjusting those server limits resolves the speed for you.
Hi There,
I have bought salient license four times till now, I was always happy but since the last time I bought it it is VERY slow.
I have salient on the other websites and the editor is very fast and good but since I am using it on this website it is extremely slow I can't work with it.
Can you please help me?? Also I am experiencing more buggy things than before on my other websites and this one. When I import a demo it double imports everything or imports it normally but imports all the menu items double, so it's very weird acting lately on my sites.
Help me please, so when I click edit with wpbakery it's extremely slow.. :(
Hello Sia,
Thank you for your loyalty to Salient!
Since your other sites are running smoothly, this slowness and the "double import" glitches strongly indicate that your new website's hosting server configuration is hitting its resource limits.
The WPBakery editor is a resource-intensive tool. If your server's allocated memory or execution time is too low, the editor will lag, and demo imports will time out and restart, causing duplicate menu items and content.
Please check these three critical areas to fix both issues:
1. Increase Server PHP ResourcesThis is the most common cause for a slow editor and buggy imports. Please contact your hosting provider and ask them to ensure your PHP configuration meets these recommended minimums:
-
-
-
-
2. Check for Plugin Conflictsmemory_limit: At least 256M (512M is recommended for best performance).
max_execution_time: 180 (seconds) or higher.
max_input_vars: 3000 (Low values here often break menu imports).
PHP Version: Ensure you are using PHP 8.0 or higher.
If your server specs are good, a third-party plugin might be conflicting with the editor script.
-
-
-
3. Fix the Double ImportTemporarily deactivate all plugins except for Salient Core and Salient WPBakery Page Builder.
Check if the editor speed improves.
If it is fast again, reactivate your other plugins one by one to find the culprit.
The double menus occur when the import process "times out" due to low server resources (see point #1) and tries to run again, duplicating the content.
To fix the current mess: You will likely need to reset the site content (using a plugin like WP Reset) or manually delete the duplicate menu items/pages.
To prevent it happening again: Do not try to re-import until you have confirmed with your host that your max_execution_time and memory_limit have been increased.
Let me know if adjusting those server limits resolves the speed for you.
Best regards,
Salient Theme Support