I have added a video to the header of my website, an “unlisted” YouTube video that works on desktop but not on mobile. I checked in the back office to see if there were any options for the mobile version, but I couldn't find anything (see attached screenshot).
Thank you, Pat, for your feedback. Thanks to Tahir's explanations, I was able to upload the video on my phone. Thank you so much! That's perfect. You are very efficient. Thank you again for your help. Have a nice day. Best,
Hello,
I have added a video to the header of my website, an “unlisted” YouTube video that works on desktop but not on mobile.
I checked in the back office to see if there were any options for the mobile version, but I couldn't find anything (see attached screenshot).
Could you please help me with this?
Thank you. Best regards,
Attached files: Capture d’écran 2025-12-09 à 11.17.13.png
Hello Regis,
Great to have you back.
Just for clarity - what salient version are you currently running on?
Regards,
Salient Theme Support
Hi Again,
Thanks for reaching out! .
- Only Self Hosted Videos will play on Mobile.
- Make sure they are in 16:9 ratio for the mobile to render them correctly.
- Convert the videos and then add them as per their appropriate file format: http://themenectar.com/docs/salient/page-builder-row/#video-background .
- Be sure to turn off this option in Salient Theme Options Panel -> General Settings -> Functionality Tab
- For Mobile IOs users, make sure your device is not in power saving mode.
Best,
Salient Support Team
Hello,
Thank you, Pat, for your feedback.
Thanks to Tahir's explanations, I was able to upload the video on my phone. Thank you so much! That's perfect. You are very efficient. Thank you again for your help.
Have a nice day.
Best,
Hello Regis,
I'm glad we could assist and thanks for your kind words!
As always, if you have any further questions or need assistance, please don't hesitate to reach out.
Best wishes,
Salient Theme Support