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  Public Ticket #452826
Site Down - Error With New Update and visual Composer
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Comments

  • Justin started the conversation

    Hi,

    We just updated to the new theme, installed the new composer plugin, and all of our pages are turning up blank that use the VC plugin (aside from a couple elements).

    In my firebug console, I'm getting an error that says:

    TypeError: a is not a function http://revbalance.com/wp-content/themes/salient/js/init.js?ver=5.5.4 Line 51

    The particular part of the error in the script that seems to have the issue is where it says: d=a("transform")

    pages that use the classic editor work fine.

    We reinstalled a fresh copy of the themes, de and re activated all plugins with no success.

  •  8,851
    Tahir replied

    Hey,

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks


    ThemeNectar Support Team 

  •  1
    Francesca replied

    I\'m having the exact same problem. Please help!

  •  8,851
    Tahir replied

    Hey ,

    Be sure to Activate Salient Visual Composer as its now a standalone plugin from here :

    Thanks


    ThemeNectar Support Team