Hi Melanie,

Thanks for writing in, and hope you're doing well!

I understand the frustration when anchor links and tab parameters don't play nicely together. The behavior you're seeing, where the ?tab= parameter is stripped from the URL, is typically caused by the Salient "One Page Scroll" script or a JS conflict that prioritizes the ID hash (#) over URL parameters.

To resolve this, we need to ensure the script can read the URL parameter before the page scroll takes over. Please try the following steps:

1. Adjust the URL Structure

Sometimes the browser struggles when the anchor follows the parameter without a trailing slash. Try formatting your link like this: https://nexttherapist.com/therapists/#how-it-works?tab=Effortless-Scheduling Alternatively, try placing the tab parameter first, but ensure the link doesn't trigger a "smooth scroll" override by adding a class of no-scroll to the link if you've added it manually via HTML.

2. Verify Tab "Slug" Accuracy

Salient generates tab IDs based on the title. Ensure "Effortless-Scheduling" matches exactly how Salient sees it.

• Open your page in the browser.

• Right-click the specific tab and select Inspect.

• Look for the href or id attribute of that tab (e.g., #tab-123456789).

• Try using that specific ID in your URL: ?tab=tab-123456789#how-it-works.

3. Custom JavaScript Fix

If the URL is still stripping the parameter, you can add this small script to Salient > General Settings > CSS/Script Related > Custom JS Code. This script forces the correct tab to open based on the URL parameter upon page load:

jQuery(document).ready(function($) {
    var urlParams = new URLSearchParams(window.location.search);
    var tabToOpen = urlParams.get('tab');
    
    if (tabToOpen) {
        // Find the tab link that contains the text or ID from the URL
        $('.wpb_tabs_nav li a').each(function() {
           if ($(this).text().trim().replace(/\s+/g, '-').toLowerCase() == tabToOpen.toLowerCase() || $(this).attr('href').indexOf(tabToOpen) !== -1) {
               $(this).click();
           }
        });
    }
});

4. Final Configuration Checks

• Clear Cache: to ensure the scripts are re-merged.

• One Page Scroll: If you are using the "One Page Scroll" row setting, try disabling it temporarily on that specific page to see if it resolves the parameter stripping.

• Check Version: Ensure you are on Salient v18.0.2, as recent updates improved the handling of deep-linking for tabbed elements.

Hope this helps! 

If you have any further questions or encounter any difficulties along the way, please don’t hesitate to reach out.

Best regards

Hi Melanie,

Glad to hear you figured out the issue!

I'll go ahead and close this ticket for now.

As always, if you have any further questions or need assistance, please don't hesitate to reach out.

Warmly,