Hi Melanie,

Thanks for writing in, and hope you're doing well!

I understand the frustration when anchor links and tab parameters don't play nicely together. The behavior you're seeing, where the ?tab= parameter is stripped from the URL, is typically caused by the Salient "One Page Scroll" script or a JS conflict that prioritizes the ID hash (#) over URL parameters.

To resolve this, we need to ensure the script can read the URL parameter before the page scroll takes over. Please try the following steps:

1. Adjust the URL Structure

Sometimes the browser struggles when the anchor follows the parameter without a trailing slash. Try formatting your link like this: https://nexttherapist.com/therapists/#how-it-works?tab=Effortless-Scheduling Alternatively, try placing the tab parameter first, but ensure the link doesn't trigger a "smooth scroll" override by adding a class of no-scroll to the link if you've added it manually via HTML.

2. Verify Tab "Slug" Accuracy

Salient generates tab IDs based on the title. Ensure "Effortless-Scheduling" matches exactly how Salient sees it.

• Open your page in the browser.

• Right-click the specific tab and select Inspect.

• Look for the href or id attribute of that tab (e.g., #tab-123456789).

• Try using that specific ID in your URL: ?tab=tab-123456789#how-it-works.

3. Custom JavaScript Fix

If the URL is still stripping the parameter, you can add this small script to Salient > General Settings > CSS/Script Related > Custom JS Code. This script forces the correct tab to open based on the URL parameter upon page load:

jQuery(document).ready(function($) {
    var urlParams = new URLSearchParams(window.location.search);
    var tabToOpen = urlParams.get('tab');
    
    if (tabToOpen) {
        // Find the tab link that contains the text or ID from the URL
        $('.wpb_tabs_nav li a').each(function() {
           if ($(this).text().trim().replace(/\s+/g, '-').toLowerCase() == tabToOpen.toLowerCase() || $(this).attr('href').indexOf(tabToOpen) !== -1) {
               $(this).click();
           }
        });
    }
});

4. Final Configuration Checks

• Clear Cache: to ensure the scripts are re-merged.

• One Page Scroll: If you are using the "One Page Scroll" row setting, try disabling it temporarily on that specific page to see if it resolves the parameter stripping.

• Check Version: Ensure you are on Salient v18.0.2, as recent updates improved the handling of deep-linking for tabbed elements.

Hope this helps! 

If you have any further questions or encounter any difficulties along the way, please don’t hesitate to reach out.

Best regards