When I have All in One SEO installed and go to 'My templates' then try to use the little arrow to expand an individual template, where I should see the WPBakery builder elements for that template, I just get an error 'There has been a critical error on this website.'. I have reinstalled Salient so have the latest edition, and I have checked the PHP on my host (Siteground) which is set 'memory limit 768M'. Any other ideas?
If you see any red error text appearing, please take a screenshot and share it with us. This will help us pinpoint exactly what is blocking the editor.
When I have All in One SEO installed and go to 'My templates' then try to use the little arrow to expand an individual template, where I should see the WPBakery builder elements for that template, I just get an error 'There has been a critical error on this website.'. I have reinstalled Salient so have the latest edition, and I have checked the PHP on my host (Siteground) which is set 'memory limit 768M'. Any other ideas?
Attached files: Screenshot 2026-01-30 at 5.37.47 PM.png
Hi Katie,
Thanks for reaching out!
Please check for Browser Console Errors: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors
as this could be a server security issue.
If you see any red error text appearing, please take a screenshot and share it with us. This will help us pinpoint exactly what is blocking the editor.
Best,