Okay
  Public Ticket #455090
Issue after updating
Closed

Comments

  • Ryan started the conversation
    June 11, 2015 at 7:06am

    I just updated the theme and when I log into the admin panel there is an error message on the top. See attached (Issue.png). The site is also not loading all the way. I am thinking this has to do with the Visual Composer plugin. It was already activated so I tried to deactivate and uninstall it so I can reinstall using the version from \Downloads\themeforest-4363266-salient-responsive-multipurpose-theme-wordpress_theme\salient\plugins

    I am lost as to what to do next.

  • Ryan replied
    June 11, 2015 at 7:07am

    Attachments...

  •  8,851
    Tahir replied
    June 11, 2015 at 5:05pm

    Hey ,

    Be sure to Activate Salient Visual Composer as its now a standalone plugin from here :


    Thanks

    ThemeNectar Support Team 

  • Ryan replied
    June 11, 2015 at 10:01pm

    Just reinstalled a a fresh download of Salient via FTP and looked for the plugin through Dashboard==>Appearance==>Install Plugins. Salient Visual Composer is not there. See attached.

  •  8,851
    Tahir replied
    June 12, 2015 at 8:38pm

    Hey Again,

    Please try deactivating all third party plugins and activate them one by one as this could likely be caused by a conflict from a plugin .

    Thanks

    ThemeNectar Support Team 

  • Ryan replied
    June 12, 2015 at 8:55pm

    Okay, I deactivated all plugins but then had to reactivate a few required ones (Salient Visual Composer, Contact Form 7 and Woocommerce)

    Now those are the only plugins active. Now when you click on any other page than the home page it is completely blank.

    Looking forward to your reply.

  • Ryan replied
    June 12, 2015 at 8:59pm

    One good thing is that I don\'t see the error messages anymore though. The completely blank site is concerning though.

  •  8,851
    Tahir replied
    June 13, 2015 at 3:54pm

    Double ticket , closing this one.

    ThemeNectar Support Team