For some reason, no matter what I try, I can't update the Product Short Description in a single product page. I can add a new product, insert the text I want in the product short description section and publish. But after publishing, I cannot update that product short description area. It allows me to add or remove text in the section but after clicking "Update" it doesn't save the changes.
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Hello,
For some reason, no matter what I try, I can't update the Product Short Description in a single product page. I can add a new product, insert the text I want in the product short description section and publish. But after publishing, I cannot update that product short description area. It allows me to add or remove text in the section but after clicking "Update" it doesn't save the changes.
Thanks so much!
Les
Hey ,
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Thanks
ThemeNectar Support Team
This can be closed. It was a server issue.
Upgrading GRID server to dedicated virtual server resolved the issue.
Thanks!
Les