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  Public Ticket #476706
jumping portfolio columns
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  • Jan started the conversation

    Hi, i just found out that there is a strange problem with the columns in #post-area on every portfolio item.

    When you scroll down after the parallax page title disappears the content columns (text and image gallery) jump/switch places.

    With Chrome Dev-Tools i found out that immediately after scroll a margin-left: 293px is added to the #post-area
    Maybe that's the reason why. I think it's done by javascript?

    Can you please help me fix this?

    I already installed the newest version of Salient: 5.5.53
    and Wordpress is on 4.2.2

    The problem appears in Chrome, FF and Safari

    If you need login credentials please let me know.



  •  8,987
    Tahir replied

    Hey ,

    This was an issue in prior versions. Please rebuild your cache and minification .

    Thanks


    ThemeNectar Support Team 

  • Jan replied

    Hi, thanks for the response! but unfortunately this didn\'t help.

    i am using the w3 total chache plugin and did empty all caches and extra empty the minify cache.
    after that i checked my w3 total cache configuration but everything is fine.

    could you give me more detailed instructions please?

    thanks a lot,
    Jan

  •  8,987
    Tahir replied

    Hey Again,

    If its still occurring it could be a merge conflict when you updated the theme. Could you please replace the Theme files one more time.

    Thanks


    ThemeNectar Support Team 

  • Jan replied

    Ok i replaced the whole content in salient (parent theme) folder, did empty the cache and now it\'s fixed in Safari but still a problem in Chrome

  •  8,987
    Tahir replied

    Could you clear your browser cache/cookies. Also try viewing the site in chrome on another computer if possible.

    Thanks


    ThemeNectar Support Team 

  • Jan replied

    Hi, did this but still not working

  •  8,987
    Tahir replied

    Hey Again,

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks


    ThemeNectar Support Team 

  •   Jan replied privately
  • Jan replied

    Hey, did you tried the login? any ideas what\'s causing the problem?

  • Jan replied

    I just installed the latest update 6.0.2

    the problem still exists: http://www.wige.de/portfolio/volkswagen-rallytheworld/

    are you going to say something about that or do you continue to ignore me?

  • Armshouse replied

    Hi Jan,

    I had a similar thing happen to my site a while ago. It turned out to be some of the code I was using to create a child theme.

    Don\'t know if it applies to your site, but here is my original thread in case anything there helps you fix the issue before the ThemeNectar guys can help you out:

    https://themenectar.ticksy.com/ticket/343023

    All the best,

    AG

  • Jan replied

    Hi AG, thanks a lot for your help.

    I already found your thread when i searched for a solution but unfortunately it didn\'t help.

    I am using a plugin called Child Theme Configurator so maybe here is the problem. It has different options to import the parent style.css and tried all of them but without any success.

    Would it be possible if you show/send me your child style.css? Just to see how to import it correctly and of course without all of your css rules etc ;)

    Thanks a lot,
    Jan

  • Armshouse replied

    Hi Jan,

    No problem, I don\'t do anything with the child\'s style.css. The child theme is just so that I can use a custom functions.php and add things like custom 404 and plugins etc, so it\'s very basic:

    /*
    Theme Name:     Salient Child Theme 
    Theme URI:      http://www.armshousgroup.co.uk 
    Description:    Armshouse Group Child Theme
    Author:         Armshouse Group
    Author URI:     http://www.armsousegroup.co.uk 
    Template:       salient 
    Version:        1.0.0
    */
    
    @import url(\"../salient/style.css\");
    
    /* Theme customisation starts here
    ------------------------------------------------------- */

    That\'s all.

    Have you tried switching to the parent theme and seeing if that makes any difference?

    Hope this helps,

    AG

  • Jan replied

    Yes, i did change to the parent theme and the jumping columns problem was gone but i just can\'t figure out what it is exactly.

    I will now try to deactivate the child theme plugin and will hand code my style.css and function.php and upload it via ftp.

    hopefully that will help.

    thanks so far,

    Jan