I have 3 video backgrounds in my slider for the homepage. The preview image loads for the one video, but doesn't for the other two. Instead, it shows a black background. I have tried to re-upload the preview image, I've tried to create new slides, and I've tried to disable all caching plugins on my site. Nothing seems to work. How do I get rid of the black background, and load the preview image?
PS, I\'ve used the Leverage Browser caching ninja plugin for caching. Also, the black background doesn\'t show up in firefox and chrome, but does show up on safari. How does 1 slider work, and the others doesn\'t? The setttings (right down to the class name are identical).
Thanks for your support, at first I thought that you weren\'t being helpful at all, but then I realised that you must have *very* much faster internet than I do (with me being situated in South Africa). So I took a look at your theme demo, and it does exactly the same as my site. So, I will resolve this in some other way :)
Thank you for your support, and the great theme; keep up the good work.
PS: I opened another ticket a while ago about a portfolio page not working, I couldn\'t find the cause of this problem; so I coded the portfolio myself. It now looks more or less as the normal masonry styling would. You can close that ticket if you have not already done so.
Hi Themenectar support
I have 3 video backgrounds in my slider for the homepage. The preview image loads for the one video, but doesn't for the other two. Instead, it shows a black background. I have tried to re-upload the preview image, I've tried to create new slides, and I've tried to disable all caching plugins on my site. Nothing seems to work. How do I get rid of the black background, and load the preview image?
PS, I\'ve used the Leverage Browser caching ninja plugin for caching. Also, the black background doesn\'t show up in firefox and chrome, but does show up on safari. How does 1 slider work, and the others doesn\'t? The setttings (right down to the class name are identical).
Hey ,
Seems to be working perfectly when i view it in emulation mode.
Thanks
ThemeNectar Support Team
Hi Tahir
Thanks for your support, at first I thought that you weren\'t being helpful at all, but then I realised that you must have *very* much faster internet than I do (with me being situated in South Africa). So I took a look at your theme demo, and it does exactly the same as my site. So, I will resolve this in some other way :)
Thank you for your support, and the great theme; keep up the good work.
PS: I opened another ticket a while ago about a portfolio page not working, I couldn\'t find the cause of this problem; so I coded the portfolio myself. It now looks more or less as the normal masonry styling would. You can close that ticket if you have not already done so.