I love the theme very much, but the animated text/images don't show on my Galaxy Tab S... I tried Chrome, Firefox and Opera, it shows fine on the PC screen and mobile devices from Android and Apple. When I disable the animation for the text it shows fine, but I can't turn off the animation for the images. Thanks for your help!
update: -if I hold my tablet in portrait it does display the images and text, but without the animation though, so I figure maybe it goes into mobile mode then -I doublechecked the live demo on themeforest, and this one gives me no problems... I can see all animations, text and pictures -it seems the text and pictures are in place but I can\'t see them, because I can copy/paste them by clicking in the blank field -I asked my friends and the ones with Galaxy Tab 3 and 4 cannot see anything
and that kind of works, but now all animations are off... also the ones on the PC screen, and that\'s what I really like about the theme... Also strange that the animations do work in Demo Mode???
I get that, but I have a Samsung Galaxy Tab S... the resolution is 2560 x 1600 pixels, so it should behave like a pc screen (I think), but it doesn\'t... the demo mode of your site does however... very strange... I can\'t figure it out :\'(
Hi, that only solves part of the problem... I was hoping it was fixed after the major update, but it isn\'t... I have a video that shows the problem, how can I send it to you? I can only attach pictures to this post.
Hey, this was indeed supposed to be sorted in recent updates - could you kindly privately upload your video to youtube or vimeo so I can take a further look at what\'s remaining as an issue for you?
Hey - I just logged into your setup and can see you\'re still on an outdated version of the theme, this was actually fixed in 6.0.4 and you appear to be on 6.0.1. Could you kindly try updating and allowing me to check again?
Hi, thank you for your response, I updated the theme, and it is indeed better. Everything is visible now, but I still don\'t have the animations. In the live preview of the demo mode however, everything is fine on my tablet, so I guess the animations should normally work on my tablet.
You\'re probably looking at the theme through the themeforest iframe which doesn\'t allow any responsive styles to kick in since the viewport/device can\'t be calculated by the theme scripts. If you view the demo directly at any of the URLs you\'ll see the same behavior as in your setup
Hi mr. or mrs. Nectar,
I love the theme very much, but the animated text/images don't show on my Galaxy Tab S... I tried Chrome, Firefox and Opera, it shows fine on the PC screen and mobile devices from Android and Apple. When I disable the animation for the text it shows fine, but I can't turn off the animation for the images. Thanks for your help!
Ronny
update:
-if I hold my tablet in portrait it does display the images and text, but without the animation though, so I figure maybe it goes into mobile mode then
-I doublechecked the live demo on themeforest, and this one gives me no problems... I can see all animations, text and pictures
-it seems the text and pictures are in place but I can\'t see them, because I can copy/paste them by clicking in the blank field
-I asked my friends and the ones with Galaxy Tab 3 and 4 cannot see anything
Hey ,
@media only screen and (max-width: 1025px) { img.img-with-animation, .col.has-animation, .wpb_column.has-animation { opacity: 1 !important; } }
This issue should be resolved in Salient 6.0 Major update .
Thanks
ThemeNectar Support Team
Hi Tahir, thanks for your reply.
Unfortunately it doesn\'t change anything, I get 2 yellow triangles:
-Don\'t use adjoining classes.
Element (img.img-with-animation) is overqualified, just use .img-with-animation without element name
-use of !important
I tried changing the text in what it says, but still no luck.
I tried this:
and that kind of works, but now all animations are off... also the ones on the PC screen, and that\'s what I really like about the theme...
Also strange that the animations do work in Demo Mode???
Hey Again,
Please disregard the warnings. Also if you add it in a media query it will work on pc and not work under 1025px screens.
Thanks
ThemeNectar Support Team
Hi Tahir,
I get that, but I have a Samsung Galaxy Tab S... the resolution is 2560 x 1600 pixels, so it should behave like a pc screen (I think), but it doesn\'t...
the demo mode of your site does however...
very strange... I can\'t figure it out :\'(
Hi Tahir,
did you already had the chance to take a look?
Hey - try using this in the salient options panel > custom css box:
@media only screen and (min-device-width: 481px) and (max-device-width: 2700px) and (orientation:landscape) { img.img-with-animation, .col.has-animation, .wpb_column.has-animation { opacity: 1 !important; } }Hi, that only solves part of the problem... I was hoping it was fixed after the major update, but it isn\'t... I have a video that shows the problem, how can I send it to you? I can only attach pictures to this post.
Can you please look into my problem again? Thank you
But I need to send you a video
Hi, I\'m still having problems, can you please help me?
Hey, this was indeed supposed to be sorted in recent updates - could you kindly privately upload your video to youtube or vimeo so I can take a further look at what\'s remaining as an issue for you?
Cheers
Hi, here\'s the link:
Thank you
Hey - I just logged into your setup and can see you\'re still on an outdated version of the theme, this was actually fixed in 6.0.4 and you appear to be on 6.0.1. Could you kindly try updating and allowing me to check again?
Hi, thank you for your response, I updated the theme, and it is indeed better. Everything is visible now, but I still don\'t have the animations. In the live preview of the demo mode however, everything is fine on my tablet, so I guess the animations should normally work on my tablet.
Hey again,
You\'re probably looking at the theme through the themeforest iframe which doesn\'t allow any responsive styles to kick in since the viewport/device can\'t be calculated by the theme scripts. If you view the demo directly at any of the URLs you\'ll see the same behavior as in your setup
http://themenectar.com/demo/salient-ascend
The link gives me indeed the same behaviour... so I guess there\'s no solution for this... too bad. Maybe you can fix this in the future? Grts
I\'ve noted the idea for the wishlist
Cheers