I updated WooCommerce and Contact Form on July 7. Right after that the Buy Now button started acting strange and the WooCommerce Cart page displays blank past the header. I've tried disabling all of the plugins but WooCommerce and the prioblem persists. Also on hover/click the add to cart button displays with a circle and red hash through it.
Prior to this update, everything worked perfectly.
Hi Tahir joined wpmudev, installed the dash board, got the github plugin and it appears the theme is up to date. nothing to update on the theme appears. am I missing something. Can\'t find 5.5.53
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Please try deactivating all third party plugins and activate them one by one as this could likely be caused by a conflict from a plugin .
My client had me roll the website back to before the conflict arose. He needed the shopping cart back up and running asap. I will ask him if he still wants to troubleshoot the issue with the updates. Thanks so much for all of your help. I use this theme for a few clients and I absolutely love it.
I updated WooCommerce and Contact Form on July 7. Right after that the Buy Now button started acting strange and the WooCommerce Cart page displays blank past the header. I've tried disabling all of the plugins but WooCommerce and the prioblem persists. Also on hover/click the add to cart button displays with a circle and red hash through it.
Prior to this update, everything worked perfectly.
Ruth
Hey ,
Thanks
ThemeNectar Support Team
Hi Tahir joined wpmudev, installed the dash board, got the github plugin and it appears the theme is up to date. nothing to update on the theme appears. am I missing something. Can\'t find 5.5.53
Hi Tahir,
I auto-updated to the latest version using the envato wordpress took toolkit. I still have the same issue. Is there something else I can try?
Hey ,
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Please try deactivating all third party plugins and activate them one by one as this could likely be caused by a conflict from a plugin .
Thanks
ThemeNectar Support Team
Hi Tahir,
My client had me roll the website back to before the conflict arose. He needed the shopping cart back up and running asap. I will ask him if he still wants to troubleshoot the issue with the updates. Thanks so much for all of your help. I use this theme for a few clients and I absolutely love it.