All the YouTube links on my website used to show thumbnails of the videos. Now, only the links are displayed. Please visit: natesice.com/media for a visual on the issue.
I've been dealing with this problem troubleshooting for over 6 months on another ticket. Can you provide any assistance or guidance on this issue? Any help is greatly appreciated!
I am seeing some curly quotes in there : http://prntscr.com/7xj7sd . Are you copy pasting from a text editor as this could be a encoding issue.
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Hello,
All the YouTube links on my website used to show thumbnails of the videos. Now, only the links are displayed. Please visit: natesice.com/media for a visual on the issue.
I've been dealing with this problem troubleshooting for over 6 months on another ticket. Can you provide any assistance or guidance on this issue? Any help is greatly appreciated!
Thank you,
Theresa
Hey ,
I am seeing some curly quotes in there : http://prntscr.com/7xj7sd . Are you copy pasting from a text editor as this could be a encoding issue.
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Thanks
ThemeNectar Support Team
It\'s all good. I eliminated the \"s\" in https and now the videos work again.