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  Public Ticket #492995
Visual Composer options gone
Closed

Comments

  • Tony started the conversation
    August 2, 2015 at 11:55pm

    Hi Tahir,


    I'm using Salient 5.5.53 and the VC doesn't have all the options it used to. These included stuff like heading size, text color, and justify. Is there a way I can get these back?

    Thank you,

    Tony

  •  9,643
    Tahir replied
    August 4, 2015 at 4:30pm

    Hey ,

    A plugin is likely causing them to not show up.

    Please try deactivating all third party plugins and activate them one by one as this could likely be caused by a conflict from a plugin .

    Thanks

     Salient Support Team

  • Tony replied
    August 7, 2015 at 11:15am

    Aloha Tahir,

    I updated to 6.0. The only plug in I have activated is Salient Visual Composer and it still doesn\'t show the heading size, text color, and justify options. Please let me know how I can fix this.


    Thanks,

    Tony

  •  9,643
    Tahir replied
    August 7, 2015 at 4:19pm

    Hey,

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks

     Salient Support Team